FREQUENTLY ASKED QUESTIONS

Here you can find frequently asked questions, we help you to find the answer

PRODUCTS PRODUCTS
MY ORDER MY ORDER
MY DELIVERY MY DELIVERY
RETURN & REFUND RETURN & REFUND
WARRANTY & AFTER SALES SERVICE WARRANTY & AFTER SALES SERVICE
GENERAL QUESTIONS GENERAL QUESTIONS

I haven’t received any return label with my parcel, how can I return my order?

For our european customers, your Return Label was included in your parcel (in the plastic pocket outside of the box). You can also download it in My Account > Order History section of the website.

For our customers outside Europe, please follow the return procedure that was provided to you when you initiated your return request.

Need help ?

Do not hesitate to contact us via our contact form if you do not find the answer to your question.

Free delivery

from 150$

Easy

Return & Exchange

2 years

guarantee

Swiss compression

Quality