FREQUENTLY ASKED QUESTIONS

Here you can find frequently asked questions, we help you to find the answer

PRODUCTS PRODUCTS
MY ORDER MY ORDER
MY DELIVERY MY DELIVERY
RETURN & REFUND RETURN & REFUND
WARRANTY & AFTER SALES SERVICE WARRANTY & AFTER SALES SERVICE
GENERAL QUESTIONS GENERAL QUESTIONS

What are the delivery times?

We offer two delivery options*:

  • Standard delivery, with Colissimo and their local partners:

- In France: 2 business days

- In Europe: 3 to 4 business days

- Rest of the World: 5 to 7 business days

  • Express delivery, with Chronopost and their local partners:

- In France : 24 hours

- In Europe: 24/48 hours (business days)

- Rest of the World: 2 to 3 business days

*Delivery times apply to orders placed before 11am (Paris time) from Monday to Friday. Orders placed at the weekend will be dispatched on Monday morning.

Need help ?

Do not hesitate to contact us via our contact form if you do not find the answer to your question.

Free delivery

from 150$

Easy

Return & Exchange

2 years

guarantee

Swiss compression

Quality